Business Processes

Defining and documenting actions to perform tasks in your business

There are two key reasons you need documented processes:

1. To delegate tasks as your business grows, or when a team member is away;
2. To add value to your business when you’re ready to sell it.

Rosie has extensive experience in service management and has coached process and business analysts in documenting processes and procedures for global organisations. She is a process geek and is keen to help small-medium businesses document the systems and processes they need.