Business Processes

Defining and documenting actions to perform tasks in your business

There are two key reasons you need documented processes:

  1. To delegate tasks as your business grows, or when a team member is away;
  2. To add value to your business when you’re ready to sell it.

Rosie has extensive experience in service management and has coached process and business analysts in documenting processes and procedures for global organisations. She is a process geek and is keen to help small-medium businesses document the systems and processes they need.

Want to know more about how business processes can help you?

Testimonials & Featured Clients

I was extremely lucky when I came across Rosie who has frankly made my work life easier on many occasions because of her approach, goal focus and ability to work with people at all levels. Rosie’s approach ensured that the end result of her work was high quality, usable and fit for purpose.

Sharon Jennison – IT Portfolio Manager, IBM
Technical and business analysis, project management documents

Thank you so much, Rosie, you have a gift and more people need to know about your excellent work. Rosie was my document editor, coach and mentor for almost 18 months. The upmost professional with the patience to match. Really knows the art of how to instill confidence while in correction mode.

David Kenny – Senior Business Analyst, CBA
IT & business analysis documentation